Dr. Marwan Musallam
Diplomacy:
Diplomacy is defined as the official certificate or official book that grants its bearer the status of an official envoy (ambassador). So we say: So-and-so works in the diplomatic corps, and it is also the science of relations, or the art of negotiation, which expresses a person’s intelligence in his general dealings with others, but some people lack this characteristic, and they strive hard; To possess them, and in this article we will introduce them to the qualities they must possess in order to be diplomats.
Steps towards dealing with diplomacy
Addressing people according to their minds:
People are not all at the same level of perception, knowledge, understanding, or comprehension, and it is not logical to deal with all people in the same way. Although some people describe a person who can deal with others in different ways, which they understand as hypocrisy and multifaceted; However, this behavior saves him a lot of trouble, and deepens others' communication with him.
Smiling and good manners:
A diplomatic person is one who is able to communicate and deal with everyone, and he is one who has the skill to solve the problems he faces, and reduces his dealings by confronting the problems in the first place. Due to his agreement or showing high flexibility in his conversations with people; He greets everyone, smiles when he meets them, and takes the initiative to ask about them. He is also characterized by his cleverness in managing matters with them in a straightforward manner without going through any turning points or problems, in addition to being a true negotiator who attracts people to him automatically.
Win everyone's love:
People's satisfaction is an unattainable goal, but winning their affection does not mean looking for their satisfaction in personal affairs. What is meant by winning affection is avoiding disagreements with them, or delving into their private matters, and participating in gossip gatherings, in addition to the necessity of not opening the door to confrontation with anyone, as this person He is open in his dealings with everyone.
Trust investment: What is meant by trust investment here; Employing it for the benefit of the diplomatic person; Which people turn to; To solve some problems and disputes between them, a smart diplomat makes this offer an opportunity to gain more trust. He takes the initiative to accept mediation between people immediately. Had they not known about his skill in negotiation, and his enjoyment of acceptance by everyone, including the opposing parties; When someone resorted to him.
Creating a network of relationships:
These relationships include friends, co-workers, acquaintances, and people in job positions (whether they are in small or senior positions). Diplomacy is an art of communication, and relies heavily on a person’s personal talents and abilities to communicate with others. Dealing with Kindness Some people deserve us to praise their positive qualities in a reasonable manner, and a diplomat is someone who can offer courtesy without lying or favoritism, or even flatter and get close to the person in order to obtain a specific goal.
Be polite:
This includes listening to others, listening to them when they talk, not interrupting them without permission, and guarding the tongue from insults or slander and uttering words that violate etiquette and morals. He must also control himself and not get emotional when exposed to provocative situations. He must be able to control his nerves and reactions.