Overall goal:
Enhancing communication skills that combine successful methods used in training.
Course topics:
An introduction to effective communication.
Communication, influence and persuasion skills.
Effective communication and communication strategies.
Behavioral skills related to the process of communication and influencing others.
The power of influencing others and persuading.
The skill of using emotional intelligence in effective communication and influence.
Target groups:
Communication specialist.
Service supervisors.
Events and exhibitions specialist.
Protocol and events specialist.
Social responsibility specialist.
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