Program description:
Preparing technically trained cadres to fill the gap in computer technical support jobs by giving trainees the skills that enable them to provide technical support to the user and solve problems related to applications and systems.
The general goal of the program:
Providing trainees with the necessary skills to maintain computer equipment, and providing them with the necessary skills to deal with computer applications efficiently and effectively. As well as empowering trainees with the skills of dealing with the Windows operating system efficiently and effectively. Training trainees on the skills of dealing with computer networks efficiently and effectively.
Detailed objectives:
- Maintenance, installation, disassembly and assembly of computers
- Equipping computers with all different programs
- Participate in preparing and extending networks
- Contributing to solving technical problems faced by users
- Providing and updating protection programs to reduce intrusions
- Providing advice and consultations in the field of computers
- Preparing reports on the status of technical equipment
Program axes:
- computer components
- Introduction to the computer network.
- Download Windows operating system.
- Manage user accounts.
- Basics of addressing in a computer network
- LAN basics
- Printer management
- Windows operating system management.
- Local network monitoring
- Storage media management.
- Cloud computing applications
- Security and Protection Department.
- find the mistakes and resolve it
- Ways and methods of dealing with beneficiaries
Target groups:
- High school graduates and job seekers
- Students of institutes and colleges
- Who wants to enter the field of technical support
- Those interested in technical support specialization
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