Executive Secretarial and Office Management program

Program description

The Diploma in Executive Secretarial and Office Management aims to prepare business managers capable of understanding and assimilating modern concepts and applications in business management and qualifies them to reach senior leadership positions in companies. It helps individuals wishing to enter the field of business administration. The diploma includes important topics that are studied by a group of the best trainers in various fields of management.

The general objective of the program:

This program aims to provide participants with advanced skills that will enable them to perform their duties and responsibilities in the field of secretarial and office management efficiently and effectively, which include, for example:

• effective communication.
• time management.
• Save information in an organized manner that is easy to refer to when needed.
• Know the rules of high human behavior in dealing with leaders, subordinates, and clients.

Detailed objectives of the program:

By the end of this programme, the trainee will be able to efficiently perform the following tasks:

• The concept of secretarial work, its importance and types.
• The functions of the modern office, its objectives, and the importance of its management.
• Excellence in modern secretarial work and contemporary office management.
• Modern secretarial methods and developing private secretary skills.
• Use modern hardware, software and office tools.
• Organizing office work: appointments, time, arranging work according to priorities, preparing the agenda and writing reports.
• Communication skills, dealing with others, and work pressures in secretarial offices, in accordance with the rules of fine human behavior.
• Work behaviors and ethics, their implications and their impact on the institutional work environment.
• The concept of office management and organization according to modern methods.
• Powers, duties and responsibilities of office managers.
• Behavioral skills related to the office manager's job, and the art of dealing with leaders and subordinates.

Program axes:

• Modern methods of organizing and simplifying procedures for the executive secretary.
• Administrative and behavioral skills and the art of dealing with stress for office managers.
• The British approach to developing the work of executive secretaries and office managers
• Modern electronic technologies in secretarial.
• Creative thinking and innovation skills.
• Creativity and excellence in government and corporate writings and correspondence.
• With office visitors and secretarial body language.
• Practical applications on effective communication skills in the field of secretarial work and professional etiquette skills (etiquette and courtesy).
• Secretary skills in managing dealing protocols.

Target groups:

• Fresh graduates wishing to work in an executive secretarial position.
• All those eligible for a job promotion to the position of office manager or executive secretary.
• All those wishing to qualify for the position of executive secretary or executive secretary