Course Description:
A professional course specializing in developing modern sales skills, focusing on creating value, building trust with customers, and applying value-based and consultative selling methodologies.
It enables participants to understand the customer journey, plan sales processes effectively, and handle objections in a professional manner that achieves tangible results.
Ideal for sales and customer service professionals, and for all those who have direct contact with customers in organizations that embrace a comprehensive selling culture.
Course Objectives:
Understand value creation and a broader understanding of selling
Plan the sales day
Choose the best sales processes that best suit optimal performance
Choose the best sales methodologies that maximize sales opportunities
Master customer engagement techniques and build trust
Master customer qualification techniques
Course Topics:
Understanding the New Sales Mindset
Understanding the buying and selling journey and mastering all its stages, and building the foundations of the company's sales system
Designing the company's sales system (rhythm)
Determining the best methodologies for the sales system
Empowering employees with specific techniques for building trust in sales and service employees
Empowering employees with specific techniques for creating reassurance for customers
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